At TapScan, we are dedicated to delivering products that exceed your expectations. However, we understand that there may be situations where a return is necessary. Our Return Policy is designed to make this process as simple and hassle-free as possible.
We offer a 30-day return policy from the date of purchase. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. To initiate a return, please follow these steps:
1. Contact our customer support team at info@TapScan.co.in.
2. Our team will provide you with detailed instructions on how to return the item.
3. Once we receive and inspect the returned item, we will process your refund or exchange promptly. Please allow up to 7 business days for the refund to reflect in your account.
- The item must be returned in its original condition, with all tags and packaging intact.
- Refunds will be issued to the original payment method used at the time of purchase.
- Please note that customers are responsible for covering the shipping costs associated with returning the product, unless the return is due to an error on our part.
- Certain items, such as personalized or custom-made products, may not be eligible for returns unless they are defective or damaged.
- Any item returned in a condition that is not its original state may be subject to a partial refund or refusal.
If you have any questions or require further assistance, please don't hesitate to contact our customer support team. We are here to assist you with any return-related inquiries and ensure your satisfaction.
Thank you for shopping with TapScan. We appreciate your business and are committed to ensuring that your experience with us is a positive one.